Entertainment is a broad topic that could mean very
different things to many people. For some, it's a trip to the movies or to
others it is a night at their favorite club. In the world of luxury however,
cruise lines is the competitive market. Today I got the chance to meet a
manager of the cruise line Seabourn and also a past representative for HollandAmerica.
Within the world of cruising and being part of the staff, he
explained that everything is an experience and essentially a show for the
guest. Coming to Full Sail, he had a very clear mind of what type of people he
was looking to hire along with what needed to be said about the ships.
The main difference between the two companies is not the
service they provide but in the manner they provide it. Holland America, being
a bigger ship based company, is determined to put on bigger and better shows
simply because they have the space too. Seabourn however is all about intimacy
and the feel being on the sea brings to the guest.
A big service that pulls the two companies apart from so
many other cruise lines is the fact that they pay immense about of detail to
everything. The crew is very spot on, the plates are just the right placement
and nothing goes unturned without someone knowing about it.
The same goes for the ships technical crew, as the manager
explained. Since the Seabourn is so much smaller, it only has 2 tech members
while the Holland has at least 6.
Another service they provide the guests is the promise of a
safe voyage. Every technical crew goes through days of training from everything
to putting out fires to tying knots properly. They also perform drug tests on
the crew to make sure another cruise ship accident does not occur.
Overall, the manager brought with him the same poise and
manner that is resembled within the ships and I feel it would be a great
experience for anyone to work on whether it be as a technical member or as a
waiter. The ships are beauty gliding across the sea.
No comments:
Post a Comment